In our early days working in customer support, we quickly learned how valuable clear and accessible knowledge base articles can be. They empower customers to solve issues on their own and reduce the load on support teams. Over time, we've seen firsthand how a well-crafted knowledge base can cut support...
Wix has introduced a powerful new functionality that empowers businesses to tailor content specifically for individual visitors, enhancing engagement and boosting potential for increased sales and lead conversion. This tool brings artificial intelligence into the content creation process, streamlining how brands deliver customized experiences to repeat users.
When creating content, it’s important to consider the different types of customers. For example, Customer A may not know who you are or what you offer, while Customer B is comparing you to a competitor. Then, there’s Customer C, who is almost ready to buy but needs one last push....
Like it or not, we're all at the mercy of Google’s ranking systems. These systems reward some sites with high rankings and wipe others off the search results overnight. It's not all doom and gloom, though. Google provides fairly detailed guidelines about the type of content it’s looking for: helpful...
