How to Write Effective Knowledge Base Articles

How to Write Effective Knowledge Base Articles

In our early days working in customer support, we quickly learned how valuable clear and accessible knowledge base articles can be. They empower customers to solve issues on their own and reduce the load on support teams. Over time, we've seen firsthand how a well-crafted knowledge base can cut support...

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Wix Announces Adaptive Content For Driving Higher Sales & Engagement

Wix Announces Adaptive Content For Driving Higher Sales & Engagement

Wix has introduced a powerful new functionality that empowers businesses to tailor content specifically for individual visitors, enhancing engagement and boosting potential for increased sales and lead conversion. This tool brings artificial intelligence into the content creation process, streamlining how brands deliver customized experiences to repeat users.

Personalization...

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10 Ways to Create Helpful Content

10 Ways to Create Helpful Content + Examples and Checklist

Like it or not, we're all at the mercy of Google’s ranking systems. These systems reward some sites with high rankings and wipe others off the search results overnight. It's not all doom and gloom, though. Google provides fairly detailed guidelines about the type of content it’s looking for: helpful...

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Content Marketing Strategy

Content Marketing Strategy: A Practical Guide

This guide walks you through how to build a content marketing strategy that actually delivers results. No fluff. No vague advice. Just actionable steps—grounded in real data. Here’s what you’ll learn how to do: Set meaningful content goals Understand your audience Plan your content and stay consistent Optimize for SEO without sounding spammy Choose the right...

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The Ins-and-Outs of Content Optimization, Straight From a Marketer

The Ins-and-Outs of Content Optimization, Straight From a Marketer

In the last three years, I’ve written over 200 marketing pieces—ranging from blog posts and guides to sales pages and landing content. During this time, one major shift has become crystal clear: businesses are no longer just obsessed with publishing new content. They’ve also started investing heavily in content optimization. And...

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